Visiting our Showrooms

Things to consider before planning your visit.

The thought of having a new Fire, Fireplace or Stove is very exciting, but there are many things to think about and every fire solution that we do is tailor made to your individual needs
To make things a little easier, we have pulled together a list of things to consider before visiting our showrooms
1. Photos

Photos (on a phone or tablet) of your existing fire, fireplace, or chimney is a great way for our sales team to see exactly what you have at present

2. Chimney Breast/Fireplace sizes

If you have a generally older property with a chimney breast projecting into the room, then the width is required for us to calculate what size of fireplace you can have. (Metric or Imperial sizes are fine – we work in both).
Please note some chimney breasts project outside of the property or in an adjacent room. The sizes of your existing fireplace surround will really help and if you are keeping your existing carpet or flooring then the hearth width and depth are a must.

3. Replacement fire

If you are thinking of replacing your gas fire for another one, then we require the make and model of your existing fire for sizing. (There is a data plate on every gas fire which is normally located under the fire burner on either the left or right side giving this information). However, there is no need for this information if you have the appliance instruction manual to bring in

4. Electric sockets/Electric Fires/Media Walls

Electric fire sales are a large part of our business and the choice of design and where these can be located are endless as they are not restricted by the need for a chimney. Please make a note of any plug sockets as many of our fireplace designs now incorporate the popular LED downlights that need a mains plug socket or spur point. If you are requiring a new media wall with a tv above please bring the exact size of the tv and soundbar etc. the width, height and depth! So we can provide the correct product advice.

5. Wood burning stoves

We need you to measure the width, height and depth of your room so we can advise the correct appliance output for your room size.Its worth also checking if you have any existing air bricks in your room as some appliances need extra air supply.Think about where you will store your log supply and how easy it will be to bring logs into the stove room.

6. Flue type Chimney and Flue Guide

Knowing what ‘Flue’ you have in your property will help us identify the correct products for your home.

Class 1 Flue (Brick Chimney)

A brick chimney can be identified by a chimney stack fitted on the roof of a property in the form of either a pot or gas flue terminal. This operates using the natural flow of air through the room and the chimney to remove any products of combustion such as smoke and fumes.
For a class 1 flue, the internal diameter will typically measure 7 inches (180mm) or larger, allowing you to have most types of fires fitted in your home.

Class 2 Flue (Pre-fabricated Flue)

A pre-fabricated flue is recognised by a metal flue box fitted behind the fire which connects to a series of metal flue pipes installed throughout the property. A gas terminal is fitted on the roof of the property to replicate the same flow of air as a chimney to filter out any fumes or smoke. The internal diameter of the pipe typically measures around 5 inches and as such, is classified as a class 2 flue. However, in some cases the flue may be constructed using a 7 inch pipe which would be recognised as a class 1 flue, so be sure to establish which size you have in your home before selecting a new fireplace.

Pre-Cast Flue

As most new modern homes are built without a chimney fitted, pre-cast flues were used as a cheaper solution for homeowners wanting to incorporate a fireplace into their contemporary property. They were constructed using hollow concrete or clay flue blocks which are fitted vertically up through the property to draw fumes from the fireplace by hot air rising to a ridge vent terminal or metal pipe with cowl on the roof. When choosing a fireplace, it is important to bear in mind that these flues are typically rather shallow in depth which can limit your choice.
With modern houses now being warmer and more efficient more and more customers are replacing these slim gas fires with electric fires.

No Chimney

These days, most modern homes are built without a chimney, leaving many homeowners thinking that they cannot have a fireplace installed in their home; this is not the case. Even if your property does not feature a chimney, you are still able to incorporate one of the following fireplaces into the room:
Balanced Flue Gas Fires
These are high efficiency glass fronted designed products available in standard sizes right through to big feature fires and stoves. Please note you will need an outside wall for the fire flue to exit through.
Electric Fires
With no fluing requirements electric fires can be installed pretty much anywhere in your home.
They are highly efficient and offer a maximum heat output of 2Kw. There are vast numbers of designs and size products available. With modern LED lighting and stunning realistic flame effects these are the choice of many homeowners that do not have a chimney or flue

This information will help us to specify the correct fire, fireplace or stove for your home and save you time when visiting the showrooms

Once you have chosen your new products the in-store consultation can be followed up with a survey from one of the gas, electric, stove installation fitters who will double check that there are no unforeseen issues with the fire solution that you have selected


We specialise in gas fires, electric fires, wood burning stoves, bespoke marble and limestone fireplaces,
cast iron reproduction fireplaces, outdoor fire pits, media walls and fire spares.
Our showrooms are now four times the size they were 50 years ago!