We are pleased to offer the services you know and love both in-store and virtually, so you can access expert advice wherever you are and however you choose.

Our team of experts have an extensive product knowledge of all aspects of the fireplace trade and offer a wealth of knowledge built up of years of experience and on the ground training.

We offer honest, friendly impartial advice and great face to face customer service with no commitment to buy.

Our 50 years of business success has been built on our customer recommendations, customer satisfaction and word of mouth.

• Discussion to identify what you want to achieve and formulating some ideas and solutions
• Browse & Review – Our experts will show you some products that will be suitable for your room and let you see various options
• Review – Our experts will guide you through your preferred option and outline the next steps:
  > Product choice suitability
  > If required independent installation requirements
  > Goods purchase and installation costs